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Branded reports

A branded report is a snapshot of what Clione did for your stores over a period, wrapped in your logo, colors and font. You share it with a link or print it to PDF. It is built for agencies reporting to clients and for teams reporting to whoever signs off the budget.

For a short walkthrough with video, see the Branded reports tutorial. This page is the full reference.

Plan availability​

PlanBranded reports
StarterWith the Pro Reports add-on ($49 / month)
GrowthWith the Pro Reports add-on ($49 / month)
ProWith the Pro Reports add-on ($49 / month)
AgencyIncluded

Without it, the Reports page shows a locked panel that points to Billing. The same access unlocks the Brand tab and the report domain — see Branding.

Who can do what​

Owners and admins create, open, share, unshare and delete reports. Members see the list and can open reports that are already shared.

The Reports page​

Open the left rail → Reports. The Branded reports page lists every report with its creation date and period. When the organization has more than one store, use the Store filter to show only the reports that cover one store; reports that cover all stores show under every store.

Each report has a row menu (⋮) with Share or Unshare, and Delete.

Creating a report​

  1. Click + New report.
  2. Fill in the form:
    • Title — required, for example "Q1 2026 performance".
    • Period start and Period end — the dates the report covers.
    • Language — English or Español.
    • Notes (optional) — context for the reader, printed in the report.
    • Sections to include — all are ticked by default; untick what you don't want:
      • Search Console outcomes, winners & losers — search performance and the entities that moved most. Needs Google Search Console connected.
      • Per-store breakdown
      • Pulse health
      • Top FAQs
      • AI visibility — how AI answers cite your store, from your AI Visibility scans in the period.
      • Attribution: AI-referred and enriched vs the rest — AI-referred orders against the rest, and revenue on enriched products against the other products. Pro and Agency only; it needs your orders imported and, for the AI-referred split, Google Analytics 4 connected.
      • Compare vs previous period
  3. Click Generate report. The new report appears in the list.

Anything Clione couldn't measure (Google not connected, no scan in the period, a section your plan doesn't include) is printed as not measured, with the reason. Never as a zero.

The report uses the brand you have in Organization → Brand when you generate it. The form links there with Open Brand settings →.

Opening, sharing and printing​

Click a report in the list to open it. The viewer shows its key figures, the report itself and its share link with a Copy button.

  • Opening a report creates its share link. Anyone with the link can read the report, without signing in.
  • Unshare revokes the link: anyone who opens it afterwards gets a "not found" page. Sharing again creates a new link.
  • Print opens the report in a new tab; print it from there.
  • Export PDF opens your browser's print dialog; choose Save as PDF as the destination.

A report is a snapshot: it doesn't change after it is generated. To update the numbers or the brand, generate a new report.

Report domain​

By default, share links use Clione's domain. With a report domain, your reports also open on a subdomain of yours, such as reports.youragency.com. The report is the same; it opens at https://<your-domain>/r/<token>.

It is available wherever branded reports are, and owners and admins set it up:

  1. Open Organization → Brand and find Report domain.
  2. Type the hostname and save.
  3. At your DNS provider, create a CNAME record for that hostname pointing at the host Clione shows you.
  4. Click Verify now.

Once it shows Verified, every report also opens at https://<your-domain>/r/<token>, served over HTTPS. The link shown in the viewer still uses Clione's address: replace its start with your domain, keeping the /r/<token> part. Until it verifies, nothing is served on it.

Troubleshooting​

The Reports page is locked — Your plan doesn't include branded reports. Agency includes them; on the other plans buy the Pro Reports add-on in Billing.

A section says not measured — The source isn't connected or has no data for the period. The report says which.

Export PDF doesn't give me a file — In the print dialog, choose Save as PDF as the destination instead of a printer.

Someone has a link I no longer want to work — Open the row menu of that report and click Unshare.